-L Tan
A key quote to sales by one of my colleagues from sales floor.
Always told me that "no matter how good your product is, people will not buy your product unless they like you as a person."
Well it's true in some way. In our tele-sales job, it's tougher.
Our client doesn't know how we look like, whether we're smiling or having eye contact with them. So how are going to build connection with them? People can only judge us through our voice, laugh, and personality on phone. And 1 more thing, rapport building. So if your client doesn't trust you, means that business is over. To be liked or not to be liked, that's the key of whether you can sell your stuff or not. (I actually blogging business stuff here. Dmn! but a good quote from my colleague)
No comments:
Post a Comment